AI breakthrough could change the way the world listens and acts in an emergency

Echo is the latest product from Trellis Data, an integration of the company’s advanced speech technologies that enhances existing communication systems, including digital mobile radios and headsets, with intelligent AI capabilities.

Designed to empower industries, from customer service call centres to emergency first responders, Echo identifies critical keywords and emotional cues that can then become actionable events in a customer’s management system.